Mixa: Undigital your digital
Mixa help
We hope we’ve answered all the questions you may have about buying Mixa, but if for some reason you can't find the answer you're looking for, you can get in touch with us and we'll get back in touch as soon as possible.
© Beep Industries Limited, a company registered in England - company number 7477320; registered office Lock 90, Deansgate Locks, Trumpet Street, Manchester, M1 5LW
What is Mixa?
A USB blank cassette just like the old mix tapes.
Mixa is a blank cassette (normal size) but instead of tape the Mixa cassette has a retractable USB with 1GB/2GB of storage. Mixa comes with a plastic case, a double-sided sleeve with room to write its awesome contents and labels on both sides. When it’s delivered to your door, just plug it in and fill it up with your music, photos, video and other digital goodies - all the digital stuff that normally hides unloved and unseen on your super dull hard-drive.
Can I plug headphones into a Mixa and listen to music?
No. Mixa isn't an iPod, though we think it's just as beautiful.
Can I put a Mixa into my cassette player?
We wouldn't advise it but who are we to stop you.
About your Mixa order
Can I get a refund?
We’re sorry but we only refund in exceptional circumstances – and we hope you will only want a refund in exceptional circumstances too as we want you to love Mixa. Please get in touch with us if you’re not happy and we’ll try and do our best to help. Please see clause 9 of our terms and conditions on how to obtain a refund.
How long will my Mixa take to get to me?
We hope to get your orders to you as quickly as possible… remember if you’ve customised your design we have to print it especially for you and it takes a bit of love and care to be sure it’s right.
We aim to get your order to you within 14 days in the UK.
For overseas deliveries, please allow please allow 20 days, just because shipping can take 5-10 days to get to you.
To ensure that your Mixa is with you before Valentines Day, you will need to order before February 8th for UK deliveries, before the 3rd for Europe deliveries and before the 1st for shipping to the rest of the world.
Can I track my order?
At this time we don’t have the facility to track orders, but we will pop you an email when your order is shipped. If your order hasn’t arrived in the expected time then please get in touch with us.
What happens if my Mixa doesn’t arrive?
We hope that will never happen, but in those exceptional circumstances, we’re here to help so please get in touch with us.
My Mixa isn’t what I thought it would be, what do I do?
We hope we’ve made it very clear what your Mixa is, but if you’re not happy, then please get in touch with us and we’ll do everything we can to help.
My Mixa arrived damaged, what do I do?
Oh dear, please send your Mixa back to us at: Mixa, c/o mN, 101 Princess Street, Manchester, M1 6DD, UK. We have to know what’s wrong with your Mixa to be able to replace it, but don’t worry if your Mixa is damaged in transit then we will replace it and refund the cost of the postage.
Buying your Mixa
How much does Mixa cost?
Mixa is £14.99 + shipping. However we cannot predict what additional charges on deliveries outside the UK may be. Customs policies are different in different countries, so you should contact your local customs office for further information as the buyer shall be responsible for any other taxes applicable in the territory to which the Mixa is sent.
How do I pay for my Mixa?
You can buy Mixa through the Beep store over at everythingbeep.com using your debit card, credit card or Paypal – find out more here about how you can shop safely with PayPal.
How much is delivery?
The Beep store has a shipping calculator that you can use to calculate shipping before you purchase. However we cannot predict what additional charges on deliveries outside the UK may be. Customs policies are different in different countries, so you should contact your local customs office for further information as the buyer shall be responsible for any other taxes applicable in the territory to which the Mixa is sent.
Is there an age limit on buying Mixa?
Minors are not eligible to use the PayPal service and we ask that minors (under the age of 18) do not submit any personal information to PayPal or to mN. If you are under the age of 18 please get a parent or guardian to help you buy your Mixa.
How we look after your details
How secure is my payment?
We use PayPal – they’re the people who know the business of keeping your payment details secure… so that’s why we use them. For more information about how PayPal look after your financial details see PayPal’s privacy policy and see how they help prevent identity theft here.
Do you keep my details?
We don’t keep any details of your payment, that’s all handled by PayPal, but we do need to keep your name, email, address and order details, after all we need to send you your Mixa – please see our privacy policy for more information about how we use and look after your details.
How do you look after my details?
With lots of love and care. We’re committed to keeping your details secure and safe – please see our privacy policy.
Please be sure you read our full terms of use and sale and our privacy policy before buying Mixa.